Privacy notice

This notice explains how Kiefer Little, trading as COREX Business Solutions (“COREX”, “we”, “us”), handles personal information submitted through this website or provided during a business enquiry.

Who is responsible for your information?

The data controller is Kiefer Little, trading as COREX Business Solutions. Contact: Kiefer.little@corex-cbs.co.uk or 07379 317581.

Information we collect

We may collect your name, business name, business contact details, the service you are interested in and information contained in your enquiry. If you become a client, we may also process contracts, energy bills, consumption information, supplier account details and other information needed to provide the agreed service.

Why we use it

We use personal information to respond to enquiries, assess whether we can provide a service, take steps requested before entering into a contract, perform our contractual obligations, maintain business records, protect our legal rights and comply with legal requirements.

Lawful bases

Depending on the circumstances, we rely on steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations and our legitimate interests in operating and protecting the business and responding to commercial enquiries.

Who we may share it with

Information may be shared where necessary with energy suppliers, professional advisers, IT and hosting providers, or public authorities. We only share information where there is a valid business or legal reason.

How long we keep it

General enquiries are normally retained for up to 24 months. Client records may be retained for longer where needed for the service, accounting, tax, legal or dispute-resolution purposes.

International processing

Some technology providers may process information outside the UK. Where this applies, we take reasonable steps to ensure appropriate safeguards are used.

Your rights

You may have rights to request access, correction, deletion or restriction of your information, to object to certain processing and to request data portability. These rights are subject to legal conditions and exemptions.

Complaints

Please contact us first so we can investigate. You also have the right to complain to the Information Commissioner’s Office.

Security

We use proportionate technical and organisational measures to protect personal information. No internet transmission or storage method can be guaranteed completely secure.

Changes to this notice

We may update this notice as the business, services or legal requirements change. The latest version will be published on this page.